Frequently Asked Questions
Absolutely! We offer wholesale items. For pricing details and further information, please reach out to us.
For prompt delivery, we utilize express shipping services for all orders. Processing typically takes 1-3 days, followed by 1-5 business days for shipping worldwide. Custom items may have a slightly longer processing time due to our handcrafting process. If you need expedited service, please contact us.
We can create rings in any size. Our standard range is sizes 5 to 12 for women and 6 to 13 for men. If you need a smaller or larger size or additional assistance, please let us know. Find detailed sizing guidance in our listings.
1. Use a piece of string or similar material to encircle your finger or wrist.
2. Mark the point where the ends meet.
3. Measure the length in millimeters and align it with a ruler.
4. Each ring listing includes a size chart for reference.
The presence of genuine or natural stones may vary. Genuine stones are natural, while simulated stones are clearly labeled. Refer to the product description for specific details about the stones in a particular product.
Yes, sterling silver may tarnish over time due to sulfur compounds. We use tarnish protection, but we recommend avoiding moist conditions. Skin oils or perspiration can occasionally lead to tarnish. Rest assured, there are simple ways to clean your jewelry.
Your satisfaction is our top priority. Non-custom items can be returned within 30 days for a full refund due to quality issues. Please note there is no return policy for custom items. Customers are responsible for return shipping fees.
We value each customer and are committed to ensuring your satisfaction. If you have questions or issues, send us a message, and we’ll assist you promptly.
For any questions or concerns, send us a message. We strive to respond within a couple of hours, often sooner. We’re here to assist you at every step of your journey with us.
Orders can be changed within 12 hours before product preparation begins. Send us a message with your new inquiries.
We ship worldwide, and customers are responsible for additional customs fees, which may vary by country.
We accept payments through Stripe and Paypal.
Track your order using the link provided.
Interested in collaborating? Please send us a message, and our dedicated team will assist you.
Your satisfaction is our priority. Check our testimonials and reviews on our website and Etsy.